Benchmarking; you are not a fool...1
What if you are living in a remote village in Zagros mountains( western Iran), you wish to improve living conditions and you need a model, Are you a fool if you study a small village in Alps mountains!?
Such idea never have been silly idea, but it is easier to do it today; because of globalisation and standardisation.
Now, living standards of Innsbruck(Austria) in Alps are easily comparable to conditions in Marivan(Iran), but finding proper objective, which performance indicators to consider, what process to follow, etc. are complex.
This is all about Benchmarking, a management tool introduced by Japanese, developed by Yankees and ignored by us.
Such idea never have been silly idea, but it is easier to do it today; because of globalisation and standardisation.
Now, living standards of Innsbruck(Austria) in Alps are easily comparable to conditions in Marivan(Iran), but finding proper objective, which performance indicators to consider, what process to follow, etc. are complex.
This is all about Benchmarking, a management tool introduced by Japanese, developed by Yankees and ignored by us.
it is a management tool, that doesn't mean it could be/should be done only by managers, No! it means, the process of benchmarking is a managerial process; it has a start point, planing, action, evaluating and correcting cycle!
I am not deep in this issue, give you a reflection of what is in my mind, then you have provided resources(Links) at the end, for further reading.
to be continued...